As a recipient of Federal financial assistance, Providence Medical Center does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, color, or national origin, sex, or gender identity including sex stereotyping, or on the basis of disability or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by
Providence Medical Center directly or through a contractor or any other entity with which
Providence Medical Center arranges to carry out its programs and activities.
This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91.
If you are concerned about something whether it is your care, your room, your meals, your testing schedule, your visitors or anything else - please let us know without delay; and we will try to remedy the situation immediately. Be assured that you can speak to your care givers in confidence. If you would rather not talk about your problem with your nurse, you may meet with the supervisor or manager on your unit for a confidential discussion of your concern. Please be assured that the presentation of a complaint or concern will not compromise your treatment. Our goal is to provide healthcare that is supportive of patient and family wishes, recognizing that situations and decision-making can at times cause conflicts in the course of healthcare delivery.
In case of questions, please contact:
Providence Medical Center
Contact Person/Section 504 Coordinator: Renee Janssen
Telephone number: 913-596-4000 (TTY 1-800-766-3777).
She will work with all hospital departments to investigate your complaint and assist you in handling your concern.
In case of questions, please contact: Providence Medical Center, 913-596-4882 (TTY