Providence Medical Center does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment. If you are concerned about something whether it is your care, your room, your meals, your testing schedule, your visitors or anything else - please let us know without delay; and we will try to remedy the situation immediately. Be assured that you can speak to your care givers in confidence. If you would rather not talk about your problem with your nurse, you may meet with the supervisor or manager on your unit for a confidential discussion of your concern. Please be assured that the presentation of a complaint or concern will not compromise your treatment. Our goal is to provide healthcare that is supportive of patient and family wishes, recognizing that situations and decision-making can at times cause conflicts in the course of healthcare delivery.
Anytime your concerns are not resolved to your satisfaction or you have questions, you may also contact Brenda Farwell, Section 504 Coordinator (913-596-4028)/(TTY
1-800-766-3777). She will work with all hospital departments to investigate your complaint and assist you in handling your concern.
In case of questions, please contact: Providence Medical Center, 913-596-4882 (TTY