Non Discrimination Policy

Providence Medical Center and Saint John Hospital comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Providence Medical Center and Saint John Hospital does not exclude people or treat them differently because of race, color, religion, national origin, age, disability, sex, or gender identity including sex stereotyping. Providence Medical Center and Saint John Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Brenda Farwell, Civil Rights Coordinator, the Nursing Supervisor, Risk Manager, Director of Nursing, or Chief Nursing Officer. If you believe that Providence Medical Center and Saint John Hospital has failed to provide these services or discriminated in another way on the basis of race, color, religion, national origin, age, disability, sex, or gender identity including sex stereotyping you can file a grievance with:

Brenda Farwell, Civil Rights Coordinator
8929 Parallel Parkway
Kansas City, KS 66112
Phone: (913) 596-4028/(TTY 1-800-766-3777)
Fax: (931) 596-4201

Email: bfarwell@primehealthcare.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance contact Brenda Farwell, Civil Rights Coordinator, the Nursing Supervisor, Risk Manager, Director of Nursing, or Chief Nursing Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Spanish ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-895-7374 Código de acceso 233015 (TTY 1-800-766-3777)

Arabic

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم

1-866-895-7374 رمز الدخول233015 (TTY 1-800-766-3777)

Chinese 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電

1-866-895-7374訪問代碼 233015 (TTY 1-800-766-3777)

Vietnamese CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-866-895-7374 mã số truy cập 233015 (TTY 1-800-766-3777)

Korean 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

1-866-895-7374액세스 코드233015.번으로 전화해 주십시오. (TTY 1-800-766-3777)

German ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-866-895-7374 Zugangscode 233015 (TTY 1-800-766-3777)

Japanese 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。 1-866-895-7374アクセスコード233015.まで、お電話にてご連絡ください。 (TTY 1-800-766-3777)

Russian ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните

1-866-895-7374 Код доступа 233015 (TTY 1-800-766-3777)

Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-866-895-7374 kodigo 233015 (TTY 1-800-766-3777)

Laotian

ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ. ໂທ​ຣ

1-866-895-7374, 233015 (TTY 1-800-766-3777)

Hmong

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-866-895-7374, 233015 (TTY 1-800-766-3777)

French

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le

1-866-895-7374, 233015 (TTY 1-800-766-3777)

Swahili

KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata, huduma za lugha, bila malipo. Piga simu

1-866-895-7374, 233015 (TTY 1-800-766-3777)

Persian

توجه: اگر شما فارسی، خدمات کمک زبان، رایگان صحبت می کنند، در دسترس شما هستند

TTY 1-800-766-3777)( پاسخ 1-866-895-7374 کد دسترسی 233،015 TTY 1-800-766-3777)

Burmese

1-866-895-7374, 233015 (TTY 1-800-766-3777)