Patient Safety Awareness Week, observed March 8-14, 2020, is an annual
recognition event intended to encourage everyone to learn more about healthcare
safety. It is an opportunity for hospitals to share their work and resources
on patient safety, safety culture, and patient engagement.
Providence Medical Center and Saint John Hospital are proud of their industry
acknowledgement for quality, safe care, as well as internal and external
track records for safety. Providence Medical Center received an “A”
grade safety rating from the Leapfrog Group, and the Healthgrades Patient
Safety Excellence Award for the third consecutive year. The Healthgrade
award is given to the top hospitals in the nation for providing excellence
in patient safety by preventing infections, medical errors, and other
preventable complications. Saint John Hospital does not meet the required
elements to apply for these awards, nonetheless there is continued focus
on efforts for safe and quality care. Our patients and their safety are
the most important thing to the hospitals.
"When we talk about patient safety, we are talking about how hospitals
and healthcare organizations protect their patients from errors, injuries,
accidents, and infections," said Renee Janssen, RN, BSN, CPHRM, CPPS,
Director, Risk Management and Patient Safety. "Strong healthcare
teams reduce infection rates, put checks in place to prevent mistakes,
and ensure strong lines of communication between hospital staff, patients,
An example of the hospitals' commitment to maintaining open communication
for patients’ safety is the bedside shift report, according to Janssen.
This actively involves the patient in discussion about their plan of care
for the shift, reinforces patient education, and promotes collaboration.
Patient engagement is an essential component of safe, appropriate, high
quality healthcare. Hourly rounding is also in place as a best practice
intervention to routinely meet patient care needs, ensure patient safety,
decrease the occurrence of patient preventable events, and proactively
address problems before they occur. The hospitals tie patient safety to
patient experience directly every time staff speak about hourly rounding,
bedside shift report, and other evidence-based clinical safety behaviors.
During Patient Safety Awareness Week – and every week – Providence
Medical Center and Saint John Hospital salute their team members who work
to constantly build on safety standards and keep an open door to improving,
so that we can continue striving to provide consistently exceptional care
for the communities served by the hospitals.